Due to COVID-19 some of our centres are temporarily closed. Please Click here for the latest updates

All programme postponements/closures are listed here

Visit the Ministry of Health website for further information.

For YMCA contact details, click here.

April 1

Information about pre-bookings. 

1. Kids Rec programmes

A credit for the remainder of term will be applied to the next available term that they return.

For any reason someone can’t attend the next term, refunds for the remainder of term, would be on a case by case basis.

2. Hirers

Permanent Hirers

i.      A credit is applied for the time that has been lost during this period

Casual Hirers and Children’s Birthday Parties

i.      A credit is applied for the booking

ii.      If a credit is not a suitable or achievable option, then a request for refund form is required for completion, and these will be managed on a case by case basis.

3. Fitness

Standard cancellation terms and conditions apply

During lockdown due to Covid 19 all membership fees will be placed on hold until Fitness centres reopen for business

Membership obligation date will be extended to accommodate for the closure period for all paid in full members and members within their minimum term


A credit for the remainder of term will be applied to the next available term that they return. 

March 26

New Zealand is now at Alert Level 4 - everyone should stay at home. Our centres are temporarily closed.

Please keep connected through our Facebook pages during this time.

March 22

Please check the link above for updated programme/centre closures.

March 20

From the end of today we are closing some centres and programmes temporarily. Out of school care, school holiday programmes and early childhood centres remain open as normal.

During this closure we are still here for support. Keep an eye on your centre facebook page - while we're closed we'll be sharing content to support your wellness during this time.

March 19 2020

Gatherings are now limited to 100 people - we will be in touch as more is known. 

All saunas, steam rooms,and the hydroslide at YMCA Lagoon is closed until further notice.

March 18 2020

While there is no community outbreak of COVID-19 Coronavirus in New Zealand, we are open as normal. All sites are following hygiene and social distancing protocols. This includes increased cleaning, spacing our equipment, and reminding all customers of hygiene requirements.

Please do not visit a YMCA site if you are unwell. 

Please click here for today's customer email

March 16 2020

YMCA has updated its procedures as a result of the new border measures put in place on March 16. For further information please visit here:

March 5 2020

Please click here for full message