It’s fun to work at the YMCA!

We are looking for a Senior Duty Manager to join our team based at the YMCA Hostel. The role is full time with 40 guaranteed hours per week based on a roster.

What will you be doing?

  • Responsible for managing all aspects of the front office department
  • Recruitment and people management
  • Overlooking the cost structure, hotel revenue generation and quality standards
  • You will have a big focus and impact on the guest experience and employee engagement.

What experience/skills do you need?

  • Hospitality/Hotel/Hostel/Tourism front line customer service management experience
  • Excellent people & communication skills, able to deal with problems and emergency situations
  • Resilient, able to think on your feet and quickly respond and work under pressure
  • Proven administration skills & computer literacy- experience with Guest booking systems
  • Excellent spoken and written English

What the YMCA offers:

  • Free gym membership
  • Discounts on YMCA services e.g. childcare, holiday programmes, sports leagues, etc.
  • Professional development, career advancement and safeguarding training
  • Working in a community-focused environment


For over 165 years, YMCA has been about families. Join our team and know that you’re contributing to building strong kids, families and communities now and for many years to come. Our team of 700 people covers operations across health and fitness, recreation and aquatics, early childhood education, before and after school care, holiday programmes, accommodation, outdoor camps, fundraising and youth programmes. YMCA North is proud to have a great mix of people of all ages and cultures who love their work and all contribute to our diverse company culture. We live by our values of Caring, Honesty, Respect and Responsibility.


If this sounds like you, please apply online by clicking on the "apply now" button.

All applicants must:

  • Currently hold the right to work in New Zealand and currently be in New Zealand.
  • Return a satisfactory Police Vet before commencement of employment.

YMCA North is committed to the safeguarding of children and young people in our care and it is our expectation that all staff will operate in a way that reflects this intent. Staff will be required to attend Safeguarding workshops, trainings and online modules to comply with YMCA North Safeguarding Policy.