It is the aim of the Training Department to equip you with up-to-date training, resources and support that will ensure you gain the knowledge and experience to help enable you to excel in your role at the YMCA.
The key aims of our training department are:
1. Providing professional, current and specific training to our staff
2. Giving our staff the skills to create the customer ‘WOW factor’ and to maximise customer retention and create referrals
3. Producing customer service consistency between facilities
4. Motivating our staff and enhancing their personal development
5. Making it FUN, enjoyable, results based and accessible to everyone
6. Creating a benchmark
7. Developing the skill sets and career potential of all our staff
8. Aligning our training to meet YMCA objectives
Our Training Calendar
The YMCA Training Calendar is jam packed with a huge range of courses run both internally and externally and available to all YMCA staff.
YMCA BUILD Conference
The YMCA BUILD Conference is a national training event hosted in Auckland attracting industry leaders to present across a range of topics.
Talent Identification Programme
Each year the YMCA invites approx 10 of our up and coming Department Managers/Supervisors to attend our Talent Identification Programme (TIP). The purpose of TIP is to identify talent in our organisation so we can more specifically nurture them towards higher positions of responsibility such as Centre Manager positions, or programme support roles within Head Office.
Continuing Education And Study Assistance
Special assistance provisions are available for employees who wish to improve their qualifications by attending a course at University, a Technical Institute or other recognised educational institution.
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Skills Active
Skills Active is the Industry Training Organisation responsible for the Sport, Fitness, Community Recreation, Snowsport, Outdoor Recreation and Nga Mahi a te Rehia sectors. |
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Skills Active's role within these sectors is to:
- Set skill standards and qualifications
- Arrange for the delivery of workplace learning and training
- Provide industry leadership by identifying skill needs, developing strategic training plans, and promoting learning that meets industry needs
Skills Active work with the YMCA to develop arrangements for education and training that fit our needs. Unlike other degrees, diplomas and certificates, these industry qualifications are proof that you can apply your knowledge and experience in real, on-the-job situations – that’s because they have been developed specifically for the sport, fitness and recreation industries.
The programme will give you the chance to gain nationally recognised qualifications while you are at work. You will be able to get credit for the skills and knowledge you already have, as well as the new skills you’re learning on the job.
What’s more, the awards and certificates you will gain count towards qualifications on the National Qualifications Framework – just what you need to get ahead in your career
At the YMCA we offer the following training:
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National Certificate in Fitness (Foundations Skills) Level 2
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National Certificate in Fitness (Exercise Consultant) Level 3
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National Certificate in Fitness (Group Exercise Instruction) Level 3
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National Certification in Fitness (Personal Training Business Skills) Level 4
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National Pool Lifeguard
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National Certificate in Community Recreation (Aquatics) Level 3
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National Certificate in Community Recreation (Programme and Event Management) Level 4
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National Certificate in Business (First Line Management) Level 4
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National Certificate in Community Recreation (Facility Management) Level 5
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National Customer Service Award